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What follows

What happens now.

Three steps, in this order, before you even hear from us.

I.

We read your request in full.

It lands in an inbox we check ourselves. Nobody sorts it, nobody files it: it is read by the person who will answer you.

II.

We look at your site before replying.

Enough for the answer to be useful: where you stand and what is getting in the way. If your request is simpler than that, we keep the answer simple.

III.

You get an answer.

Within 24 business hours, often the same day. A quick question gets a quick answer; a full project gets a picture with numbers on it.

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